All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate
Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available
Zip Travel Ltd is a Member of ABTA with membership number Y6410 / P7082. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.
For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or www.abta.com
For further information on Zip Travel ABTA membership, please go to http://abta.com/find-a-member
Zip Travel is a trading name of Zip Air Ltd.
Company No. 02824654
Date of Incorporation: 07/06/1993
Country of Origin: UK
Company Type: Private Limited Company
Nature of Business:
79110 – Travel Agency Activities
VAT Registration Number: 559 0387 15
ABTA: Y6410 / P7082
Zip Travel Limited
Warwick Business Centre
Passports and visas
Everyone in your party will need a FULL and VALID passport, Visas are also required by British Citizens for a number of our destinations and a charge may be applicable. If you have any questions please contact the British Passport Office on 0300 222 0000 or www.ips.gov.uk.
Visa information, costs and ‘how to apply’ details vary between destinations but can be obtained from the consulate or embassy of the country you are visiting. We recommend you do this as quickly as possible as visas can take some time to be processed. It’s your responsibility to ensure that you have the relevant and up to date documentation for your chosen destination. Please check with the relevant Foreign Embassy if you are unsure. Please note: Under certain circumstances (e.g. if you have a criminal record), you may require a Visa. Failure to obtain this may result in you being refused entry into your chosen destination. Please note: That Visa’s may carry an additional charge.
Health and hygiene standards vary around the world, as do vaccination requirements and other health precautions. It’s important to keep up to date with the health requirements of your chosen destination – after all, the last thing you want on holiday is to get ill!
Here are a few ways to do it:
• Check any requirements prior to your holiday with your GP
• Visit a travel health clinic for the latest information on health precautions
• If visiting 2 countries for which Yellow Fever immunisation is recommended, it may become mandatory for you to have this vaccination
• Request a copy of the Department of Health’s free leaflet ‘Health Advice for Travellers’ or visit www.gov.uk/foreign-travel-advice.
Foreign Office advice
Foreign and Commonwealth Office travel advice It’s always best to be up to date with the latest travel advice concerning the country you’re visiting. To check with the Foreign and Commonwealth Office Travel Advice Unit: • Log on to fco.gov.uk/travel
If you want peace of mind on holiday, you need travel insurance. Check the small print to ensure you’re fully covered, particularly if you have a pre-existing medical condition or are participating in any sports or activities. Travel insurance must be purchased prior to your departure from the UK. Most countries outside of the EU don’t have reciprocal health agreements with the UK so good quality travel insurance is essenial. If you are in any doubt regarding your travel insurance, simply call your insurance provider before departure to check the finer details.
We are firmly committed to protecting the privacy and confidentiality of personal information and maintain robust physical, electronic and procedural safeguards to protect personal information in our care.
What is personal information?
Personal information is information or an opinion, in any form (whether true or not) about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion.How do we collect personal information?
Where practical we will collect personal information directly from you. Generally this will be collected by us when you deal with us either in person, by telephone, letter, facsimile, email or when you visit our website. We may request information about you when you purchase or make enquires about our products and services; when you enter competitions, register for promotions or when you request brochures or other information.
We may also collect information when we invite you to complete surveys or provide us with feedback.
What personal information do we collect?
Generally, the type of personal information we collect about you is the information that is needed to facilitate your travel arrangements and bookings and to provide travel services and products to you. For example, we may collect details such as your name, mailing address, telephone number, email address, credit card number and expiry date, passport details, dietary requirements (if any) and health issues relevant to your travel arrangements.
We also collect information that is required for use in the business activities of Zip Air Ltd , including for example, financial details necessary in order to process various transactions and any other information you may elect to provide to us. We are required by law to obtain your consent to the collection of sensitive information.
We will assume that you have consented to the collection of all information which is provided to us for use in accordance with this Policy, unless you tell us otherwise. How do we use personal information? We will use your personal information to provide you with travel and travel related products and services. We may use and disclose your personal information for the purposes for which it was collected, or for a related or ancillary purpose such as any one or more of the following purposes: Identification of fraud or error; Regulatory reporting and compliance; Developing, improving and marketing our products and services; Servicing our relationship with you by, among other things, providing updates on promotions and services we think may interest you or to involve you in market research and Internal accounting and administration.
Is the information disclosed to third parties?
We may disclose your personal information: as permitted or required by law; to various regulatory bodies and law enforcement officials and agencies to protect against fraud and for related security purposes; to our third party service providers as well as to our related entities; to third parties such as hotels, transfer companies and other service providers for the purpose for which the information was collected or for a related purpose, for example to facilitate and process your travel arrangements. Where we engage third party contractors to perform services for us those third party contractors may be required to handle your personal information. Under these circumstances those third party contractors must safeguard this information and must only use it for the purposes for which it was supplied, although we are not responsible for ensuring this. Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.
Terms and conditions
Our full terms and conditions are available here